Why is the price for three nights almost the same as a week-long stay?
12 November 2024
Rates can vary based on demand, availability, and booking conditions. For detailed pricing inquiries, reaching out directly for assistance is recommended.
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SUN PALACE (ADULTS ONLY), Cancun
725US$
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Up to 10% Off
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Key details
Overview & Features
Blvd Kujkulcan Km 20,
Cancun,
Mexico,
77500,
Quintana Roo
- Near relaxing sandy beaches
Perfect
9.1
9.2
4.8
Loved by guests
"The room was amazing, it had a bar with liquor on tap, and Jacuzzi Tub in the room."
"This was our third time at Sun Palace and that glorious infinity pool on the quiet side with lovely relaxing music in the background is likely what will draw us back here next time."
"The food was excellent at all of the restaurants especially the Italian (Gabby was an excellent server) Thai, and Fuego although a bit warm because it's all outside."
Accommodations
Dining
Gourmet dining at Sun Palace showcases top-notch ingredients crafted by world-class chefs. Dining options include a variety of
Wellness
Location
Sun Palace is situated along the coveted shores of the
Entertainment
Sun Palace ensures couples enjoy exclusive
Highlights
Accommodations: Superior Deluxe Ocean View with Caribbean Sea views
Dining: Gourmet dining with masterfully-crafted cocktails
Wellness: Awe Spa offering body wraps and massages
Location: Mexican Caribbean with direct beach access
“Sun Palace distinguishes itself as an adults-only oasis, catering specifically to couples seeking a romantic escape in Cancun. The all-inclusive offerings, coupled with luxurious suites featuring upgraded in-room liquor options, create an intimate atmosphere, while couples can find adventure activities such as zip-lining and ATV excursions nearby. In my opinion, Sun Palace succeeds in providing a focused experience for those prioritizing romance and relaxation.”
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Superior Governor Suite Partial Ocean View King Size Bed
2 persons
53 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Honeymoon Suite Ocean View King Size Bed
2 persons
53 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Ocean View 2 at Punta Cana
2 persons
40 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Two Bedroom Presidential Suite Ocean View King Size Bed
2 persons
128 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Sun Palace (Adults Only), guests can embark on a culinary adventure with a delightful array of dining options that showcase a blend of authentic Mexican and international flavors. Whether it's breakfast in a vibrant atmosphere or a romantic dinner under the stars, each venue promises something special for discerning palates.
AURORA
Mexican & International
Ambiance
A cozy and inviting space perfect for meals any time of day.
Key Offerings
Indulge in breakfast favorites or savor exquisite dinner dishes, with options for vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
Recommended
Open for breakfast, lunch, and dinner, daily from 07:00 - 11:30 and 18:00 - 23:00.
LA TRATTO
Italian
Ambiance
An elegant dining environment that transports guests to Italy, perfect for intimate dinners.
Key Offerings
Authentic Italian dishes featuring homemade pastas and classic favorites create a memorable dining experience.
Reservation
Recommended
Open for dinner, daily from 18:00 - 23:00.
FUEGO
Steakhouse
Ambiance
A warm, inviting atmosphere designed for a relaxed yet upscale dining experience.
Key Offerings
Featuring an array of perfectly grilled steaks and savory sides, FUEGO promises a hearty meal to delight meat lovers.
Reservation
Not needed
Open for dinner, Monday to Friday from 18:00 - 22:00.
THAI
Asian
Ambiance
A serene and beautifully designed setting that embodies tranquility, ideal for an enchanting evening.
Key Offerings
Experience traditional Thai flavors with a selection of aromatic dishes that elevate dinner to an artistic level.
Reservation
Recommended
Open for dinner, daily from 18:00 - 23:00.
Location & Nearby Attractions
Blvd Kujkulcan Km 20,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd Kujkulcan Km 20,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
1.9
km
Landmark
El Rey Archaeological Zone
1.9
km
Museum
Mayan Museum of Cancun
3.5
km
Beach
Royal Beach Club
770 m
Landmark
Beach
890 m
Landmark
EL REY ruins
1.9
km
Spa Centre
NIZUC Resort & Spa
1.3
km
Landmark
Museo Subacuatico de Arte
1.6
km
Landmark
View Point
1.9
km
Landmark
Cancun sign
2.0
km
Landmark
Mirador playa delfines
2.1
km
Landmark
Iberostar Cancun Golf Course
2.3
km
Golf Course
Golf Club
2.3
km
Landmark
Golf with a view
2.3
km
Landmark
San Miguelito
3.2
km
Theme Park
Ventura Park Cancun
4.0
km
Landmark
San Miguelito Archeological Site
3.0
km
Museum
Parque Maya Cancun
3.4
km
Museum
MUSA Underwater Museum
3.5
km
Event hall
Oasis Arena
3.9
km
Amusement Park
Wet 'n Wild
4.0
km
Landmark
Aquaworld
4.6
km
Landmark
Extreme Games Cancun
4.7
km
Landmark
Avenida Kukulkan
6.8
km
Landmark
Backstage Theatre
6.4
km
Landmark
Museo Sensorial del Tequila
6.8
km
Nearby
Beach
Royal Beach Club
770 m
Beach
600 m
Restaurants
Casa del mar
410 m
Blvd. Kukulcan Km 20. 5 Cauncun Plaza
Arrecifes
630 m
Blvd. Kukulcan Km. 20
Explore Cancun
Explore Cancun
Getting around beach destinations
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a american breakfast for a fee.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
263
Questions of the users
About Sun Palace (Adults Only)
Is there a shuttle service available for transportation from the airport?
5 January 2025
Airport shuttle service is offered but comes at an additional cost and requires advance booking for accommodations.
What amenities are included in the all-inclusive package during the stay?
22 March 2025
The all-inclusive experience includes luxurious accommodations, 24-hour room service, gourmet dining options, unlimited beverages, AC, and breathtaking views of the Caribbean Sea. Spa services and tours are available at an additional cost.
Can you explain the difference between a spa bath and a hot tub in the rooms?
11 February 2025
The amenities offered include a hot tub in certain room categories, while spa baths are designed for relaxation and therapeutic purposes. For specific room features, please check the room descriptions.
Is the hotel exclusively for adults?
30 April 2025
Yes, the establishment is designed as an adults-only resort for a relaxing getaway.
Are alcoholic beverages included in the all-inclusive package?
18 June 2024
Yes, the all-inclusive package covers a wide range of food and drinks, including premium alcoholic beverages.
What should I do if I need to cancel a non-refundable booking?
4 August 2024
For cancellation inquiries regarding non-refundable rates, it is best to contact the booking reservation team for guidance.
Do you provide COVID-19 testing for guests who need it?
25 September 2024
Yes, onsite COVID-19 antigen testing is available for travelers needing it for entry into specific destinations. Detailed information can be obtained directly.
Are there special rates for golf courses available for guests?
20 October 2024
Guests can access special rates at selected nearby golf courses. For more details, please check the activities section on the official website.
Is there a pool lift available for guests with mobility challenges?
16 December 2024
Yes, assistance is provided for guests who need accessible features, including pool lifts.
Can guests visit other Palace Resorts for dining and drinks?
2 January 2025
Yes, guests are welcome to visit other Palace Resorts. Some locations require a Day Pass for access to dining and activities.
Is there an option to have a romantic room decoration with rose petals?
9 February 2025
Special room decoration requests, such as rose petals, can be accommodated for an additional fee. It's suggested to communicate these requests in advance.
What is the travel time from the airport to the hotel?
28 March 2025
The journey from the airport to the location typically takes around 30-35 minutes.
Is it allowed to bring personal beach equipment, like umbrellas?
17 April 2025
Bringing personal beach equipment such as umbrellas is permitted.
Is there a resort credit available for guests and how can transportation be arranged?
10 November 2024
For resort credit and transportation inquiries, it's advised to reach out for detailed information on the offerings.
Are spa treatments included in the all-inclusive package?
15 December 2024
Spa services, including massages, are available but are not included in the all-inclusive package and will incur additional fees.
How can guests secure airport shuttle services?
3 February 2025
Airport shuttle services can be arranged, but additional fees apply. It's best to book in advance to ensure availability.
Is PCR testing available on-site for departure back to the U.S.?
21 March 2025
Onsite COVID-19 testing, including PCR tests, may be available. It's advisable to check directly for confirmation on test availability.
When will my refund be processed after canceling a free cancellation booking?
14 July 2025
For refund inquiries related to cancellation, contacting customer service can provide clarity on processing timelines.Next best alternative
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